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LebCDs.com FAQs
If you cant find your answer here, please drop
us a line.
Do you only
sell Lebanese CDs?
No. The original idea was to sell only traditional lebanese music and songs,
but because of demand, we had to increase our music categories to cover a wide range
of music to wide range of audience.
Why are all the CDs the same price?
To keep things simple and affordable we decided to stick to same price
for all CDs. We accossionaly put some CDs on sales for less than $10. If you are
a registered user, we will notify you by email when we discount our CDs.
Do you sell Tapes (Cassettes)?
Yes we do. They are not online yet, eventually they will be. Email us your request
and we will inform you if we have the tape in stock.
Can you provide singer's email?
Yeah right. :)
Why don't you have audio clips for your CDs?
We are working on it. Soon, we hope to have audio clips for all of our CDs.
Why aren't overseas shipments guaranteed?
All of our orders are shipped through Canada Post. Only shipping to Canada
and USA come with tracking number. We have never had any undeleivered mailing outside
Canada and USA.
What if the item I ordered is not in stock?
You will not be able to order item if it is not in stock. We do inventory
checking before you can add an item to cart. You can email us and we will try to
add it to stock within 24-48 hours.
How long will it take my order to arrive?
All orders are shipped same business days. In Canada and USA, it takes
2-3 business days, sometimes one business day. Outside Canada and USA, it takes
5 to 10 business days.
Do you sell wholesale?
We do. Please email wholesale@lebcds.com
for inquiry.
I'm looking for a particular artist or CD that is not in your
catalogue. Can it be ordered?
In many cases yes. Email us your request.
Can I return CD if I don't like it?
Once you open it, you cannot return it. If you simply want to cancel the
order, you can ship it back to us and we will give you full refund less shipping
cost.
Do you offer discount on large volume?
We are working on discount package for orders with more than 5 CDs.
Do you sell collections?
We are working on that as well. You can email
us the collection you want, and we will price it for you based on the CDs we have
in stock.
Do you sell Video Clips (video and sound)?
We have a small number in stock, we are working with a publishing company
to increase our video clips inventory.
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